**** This is not to be sent as a troubleshooting notes ********
1) When battery is low, the light loses high or UV settings first. Always ask the buyer what mode is working and what is not. If the buyer says UV not working, ask him if the high beam and other modes work, vice versa.
2) Always ask the buyer to go through the charging process. (The troubleshooting (reset) only applies to light that no longer works)
**** End of Notes ****