Sorry for the inconvenience. We will have the issue resolved quickly. We checked your order. You purchased a customized battery for Olight flashlights. As the listing description states, this 186C35 battery is only compatible with the models below:
Olight S30R II, S30R III, R20, S2R, S2R II, BatonPro, Warrior MINI flashlight and H2R, Perun headlamps
It does not work for other flashlights or devices not listed here.
Please let us know if your light is one of the compatible models above and the battery is defective. We can either send you a tested replacement battery or provide you with a return label for a refund.
If your flashlight is not one of the compatible ones and you just want to return the battery, please ship it to the address below:
Lumen Tactical
12112 Anderson Mill Rd. Bldg 4
Austin, TX 78726
Please include a copy of the receipt or a copy of this email, so we know who sends the product. We recommend using a traceable shipping method (USPS with delivery confirmation, FedEx, or UPS) to keep a lookout for where the package is.
Feel free to contact us if you have any questions or concerns.
