Issue: When the buyer attempts to register the product, the website states that the s/n has already been registered. The registration date is 12/24 hours in the future.
Cause and Response:
We checked the registration database. If you encountered a popup window indicating that the product was already registered after submitting the serial number, it is likely that your browser refreshed, causing the serial number submission to be attempted twice. The first click successfully registered the product, but the second was rejected since the serial number was already in the database. In cases like this, the registration date displayed will be approximately 12 hours ahead due to the time zone difference.