FAQ

REVIEW INQUIRIES
Thank you for your interest in reviewing NITECORE products. Although we’re unable to provide a free sample at this time, we understand gear reviews can get ...
Thu, 22 Aug, 2024 at 10:36 AM
Validate Nitecore Product
You can validate the charger using the 16 digit number underneath the holographic sticker by visiting www.nitecore.com . If you are unable to validate on Nit...
Tue, 16 May, 2017 at 3:42 PM
Amazon Return Request: 217C50 Not as described or defective
Sorry for the inconvenience. We will have the issue resolved quickly. The 217C50 is a customized battery made for the Olight brand only. The product descrip...
Sat, 6 Aug, 2022 at 5:12 PM
IMR Batteries - Maintenance
Here is the factory's recommendation on how to use and maintain IMR batteries. The high current flow of an IMR battery puts heavy stress on the batt...
Tue, 30 Jul, 2024 at 12:01 PM
LED Types: CRI, Neutral White, and Cool White
The main difference between the LED type is the color temperature of the LED. Cool white LED's operate at a color temperature above 5000K.  CRI and Neut...
Tue, 30 Jul, 2024 at 11:46 AM
Beam Distance
Occasionally some customers will question the beam distance, or use it as a reason for return since they do not feel the light shine as stated. We always au...
Tue, 30 Jul, 2024 at 12:10 PM
Light is too hot.
The xxxx provides a powerful beam. When operated for a prolonged time, it will get uncomfortably warm. This is normal and is not a defect. Any LED flashligh...
Tue, 30 Jul, 2024 at 1:32 PM
Knowledge Base: Lithium Ion Rechargeable Batteries
Lithium battery usually can be charged 300-500 cycles.  It won't abruptly stop working. Like a laptop battery, it will gradually keep less and less char...
Tue, 30 Jul, 2024 at 3:24 PM
NITECORE website says the product is "already registered"
Issue: When the buyer attempts to register the product, the website states that the s/n has already been registered. The registration date is 12/24 hours in...
Tue, 30 Jul, 2024 at 3:56 PM