Lumen Tactical LLC

Fenix usually has good quality control. Let’s go through a few troubleshooting steps so we can better identify the problem. 1. Which brand and type of b...

Common issues: The troubleshooting steps below need to be revised or reworded case by case We recommend testing the light with the steps below. You migh...

Sorry for the inconvenience. We will definitely resolve the issue for you as quick as possible. Could you follow steps below which may resolve your issue? ...

1) What battery types did you test the light with? If you are using 18650 please tell us which brand and mAH the battery is. 2)Remove batteries and unsc...

Remove Battery Insulator   Unscrew the battery cap located at the bottom of the unit. Remove the battery from the unit. Remove the...

Fenix PD36R uses a standard button top 21700 battery. It cannot run on a flat top 21700 battery. The battery is installed conventionally with its button hea...