Troubleshooting (Current)
Which brand and type of battery are you using? If easier, you can send us a picture. We also recommend testing 2x CR123A batteries to eliminate the battery ...
Tue, 30 Jul, 2024 at 1:30 PM
Charging Issue If the BR35 appears not charging. please check the steps below. 1) Please make sure the supplied charging cable is fully plugged into t...
Tue, 30 Jul, 2024 at 1:50 PM
Besides testing the light with a new battery and make sure it is installed with positive end towards the front, we recommend checking a couple other things....
Tue, 30 Jul, 2024 at 1:41 PM
If the light gets wet and stops working, dry it with a soft, absorbent cloth and carefully wipe down any opening port. Allow at least 48 hours for the liqui...
Tue, 30 Jul, 2024 at 1:44 PM
Currently there is no easy way to swap the red and green LEDs in this model except for swapping the head, which is little difference than replacing the whol...
Tue, 30 Jul, 2024 at 1:53 PM
The charger measures the battery's overall resistance rather than its internal resistance. Thus, it isn't a 100% accurate indicator of battery quali...
Sun, 29 Sep, 2024 at 6:25 PM
The MH12 Pro is an incredibly bright flashlight in a compact package. When used in the high setting, it can generate noticeable heat, which is a normal char...
Tue, 30 Jul, 2024 at 2:12 PM
There are two ways to adjust the settings. Can you check both to see if either one works for you. Method 1: 1. Turn on the unit. The default output is ...
Tue, 30 Jul, 2024 at 2:14 PM
Battery Type: CI7 requires a 18650 battery with 8A+ output to reach the maximum brightness and access the full function of the light, A regular 18650 us...
Tue, 30 Jul, 2024 at 12:50 PM
This is to answer the question of why the rapid charging adapter states an output current of 2A while the product says it has a charging current of 4A. ...
Tue, 30 Jul, 2024 at 2:17 PM