Troubleshooting (Current)

Troubleshooting: NITECORE EDC27
Standard Reply We deeply apologize for the incident. The EDC27 flashlight has a high-lumen output and may generate significant heat when operated at maximu...
Tue, 30 Jul, 2024 at 3:54 PM
Troubleshooting: NITECORE EMR10
EMR10 does not repel mosquitos. How do I know that it is working?  By design, the EMR10 does not emit odor or visible mist/vapor.  To verify that the unit...
Mon, 12 Aug, 2024 at 11:56 PM
Troubleshooting: Powerbank NB10000 G2/3, NB20000 G1/3, NPB1 shut off and low current mode explained
Issue: The power bank stops charging from time to time. To resume charging, one has to disconnect and reconnect.  This happens when using a power bank t...
Wed, 21 Aug, 2024 at 12:15 PM
Troubleshooting: Fenix LR80R
If the light does not turn on Can you follow the steps below to test the light? 1. The factory usually adds an insulating disc between the flashligh...
Tue, 30 Jul, 2024 at 3:57 PM
Troubleshooting: NITECORE BB2
Can you follow the steps below to test the BB2? 1. Tap the power switch on top of the BB2. Does the indicator underneath the switch glow green, blue,...
Tue, 30 Jul, 2024 at 4:03 PM
Knowledgebase: NITECORE NB10000 III
Question: Why is the Gen 3 rated at less energy than the Gen 2? The actual capacity of the power bank remains unchanged; the battery pack inside is the ...
Wed, 8 Jan, 2025 at 9:46 AM
Knowledgebase: NITECORE P23i Dark Spot
Issue: The flashlight's hotspot has a dark center.  As far as I know, what you observed is intrinsic to the Luminus SFT70 LED in this light. Its die...
Tue, 30 Jul, 2024 at 4:08 PM
Troubleshooting: NITECORE I8
1. Make sure the power cable is fully plugged into the unit. The port is tight on a new unit. Push the cable all the way to the end. 2. I8 has deep char...
Tue, 30 Jul, 2024 at 4:10 PM
Knowledge: NITECORE CI2, CI4
Feature Four-Slot/Dual slot charger with USB-C port QC and PD input compatible Simultaneous battery charging 3000mA achievable using a single slot Aut...
Tue, 30 Jul, 2024 at 4:11 PM
Knowledge: NITECORE NU43
The Nitecore NU43 is an upgrade for the NU33. Main Features Lightest Rechargeable headlamp with 1400 lumens output, 30% lighter than comparable models...
Tue, 30 Jul, 2024 at 4:12 PM