Troubleshooting (Current)

[Troubleshooting] Fenix HP25R V2.0 DOA
Fenix lights are known for their quality and rarely fail upon arrival. I tested a unit from our inventory to identify any issues. Can you follow the steps b...
Tue, 8 Jul, 2025 at 5:16 PM
[Troubleshooting] P20ix, P10i dead on arrival (DOA)
Could you test the lights using the steps below? They might get them working immediately. 1. Unscrew the tail cap. The factory usually includes a white ...
Tue, 29 Jul, 2025 at 11:38 AM
[Troubleshooting] Nitecore EDC17 laser dot looks fuzzy, distorted, or shows extra lines
If this is your first time using the EDC17, please check the front lens to make sure the protective film has been removed. For regular maintenance, use a dr...
Thu, 20 Nov, 2025 at 11:10 PM
[Troubleshooting] UMS4/UMS2 Charging Speed
When a buyer is concerned about the charging speed of the UMS4 charger. The same approach applies to the UMS2, SC4, and other Nitecore chargers, but the sp...
Sun, 10 May, 2026 at 11:09 AM