Troubleshooting (Current)

Troubleshooting Fenix LR60R
1. Unscrew the tail cap and remove the battery from the light. Take a look inside the battery chamber and the positive end of the battery. The factory often...
Wed, 2 Oct, 2024 at 11:55 AM
Troubleshooting: MT1A MT2A MT1C MT2C PRO - DOA
Remove the part about AA batteries if the light is an MT1C/2C Pro.  For testing purposes, you can use regular Alkaline AA batteries so we can rule out a...
Thu, 3 Oct, 2024 at 9:31 AM
[Troubleshooting] Tighten the cap and inspect the threads for O-Ring on a new Light
This usually applies to a new DOA product. 1. Remove the tail cap and inspect the threads on the body tube and inside the tail cap. There should only be...
Wed, 16 Oct, 2024 at 8:58 PM
Troubleshooting: Charging Multiple Devices with the NB20000/NB10000 Gen3 Power Bank
Issue: You recently purchased a Nitecore NB20000 Gen3 power bank and want to charge two devices simultaneously. However, when you plug one device int...
Mon, 6 Jan, 2025 at 9:48 PM
Troubleshooting: Olight O'Pen Glow Charging
How to charge O'Pen Glow? Connect the charging base to the power supply, and insert the pen directly into the charging base to charge while the refi...
Tue, 14 Jan, 2025 at 4:55 PM
IMR Battery - DOA / "END" / "ENDED"
ISSUE: IMR Batteries "end" charge prematurely - See T# 1768861 for CASE Study 1. Remove all batteries from the charger 2. Use a dry clean ...
Wed, 5 Feb, 2025 at 9:19 AM
[Troubleshooting] Arkfeld, Arkfeld Pro, Arkfeld Ultra does not charge
Issue: The power indicators on the light turn green while charging, but they remain red when the light is removed from the charger. r. Check if the l...
Tue, 4 Mar, 2025 at 3:45 PM
[Troubleshooting] NB10000G3 making Hissing/Buzzing/Sizzling noices
Issue: NB10000G3 makes Hissing/Buzzing/Sizzling noises when charging another electronic device. Explanation : Internal After consulting with the fac...
Wed, 26 Mar, 2025 at 3:43 PM
[Troubleshooting] Nitecore NB Air
What is the minimum charging current? The NB Air's minimum charging current is 50mA. If the device reduces the current below this threshold, the NB Air...
Fri, 11 Apr, 2025 at 12:32 AM
[Troubleshooting] Charger (esp SC4) makes humming sounds
The humming sound you're noticing is known as inductor whine or coil whine, which is a common phenomenon in many electronic devices that use high-freque...
Mon, 26 May, 2025 at 6:02 PM