Troubleshooting (Current)

Troubleshooting: Brightness Step down
Modern LED lights have a temperature regulation circuit that automatically steps down the brightness to prevent overheating. Once the temperature cools down...
Tue, 30 Jul, 2024 at 2:21 PM
NITECORE NU25 UL feels "too loose"
Concerns: The angle adjustment mechanism feels loose compared to previous models. Answer:  The tightness of the adjustment is designed based on the ...
Tue, 30 Jul, 2024 at 2:22 PM
Troubleshooting: NITECORE UMS2, UMS4 does not read battery capacity correctly
The charger measures how much "juice" it puts into the battery each session, not the current capacity of the battery. If you have a 3000mAH ba...
Tue, 30 Jul, 2024 at 2:24 PM
Knowledgebase: NITECORE TIKI/TIKI-LE
There are several ways to turn on the keychain light. 1. Press and hold down the button. The main white light turns on momentarily as long as the button...
Tue, 30 Jul, 2024 at 2:27 PM
Pistol Light Laser Fitting Guide (FYI Only)
1. The most basic requirement: The gun has to have a standard accessory rail 2. Product recommendations 1) If the barrel length is shorter than 4&qu...
Tue, 30 Jul, 2024 at 2:25 PM
Troubleshooting: NITECORE E4K DOA
Can you follow the steps below to test the light? 1) Remove the tail cap, remove the battery and hold the light upside down to ensure there is nothing b...
Tue, 30 Jul, 2024 at 2:29 PM
Troubleshooting: NITECORE MH10V2, MH10S, MH12V2, MH12S
Which brand and type of battery are you using? If easier, you can send us a picture. 1. Remove the battery from the light and hold the light upside down. T...
Tue, 30 Jul, 2024 at 2:39 PM
Troubleshooting: NITECORE MH12V2, MH12S, MH25V2, MH25S
This is a troubleshooting knowledge rather than a direct response to the buyer. All four lights use NL2150 21700 batteries. The only removable part of ...
Tue, 30 Jul, 2024 at 2:45 PM
Troubleshooting: Fenix HM65R, HM65R-T
If the light has no output, (new lamp only) 1. The insulating disc is not removed from the light.  2. The buyer taps the switch rather than pressing and ...
Sun, 23 Mar, 2025 at 12:04 PM
Amazon return request: 186C35 Not as described or Defective
Sorry for the inconvenience. We will have the issue resolved quickly. We checked your order. You purchased a customized battery for Olight flashlights. As t...
Tue, 30 Jul, 2024 at 2:52 PM